Switching from Chatfuel to UptoNova

Chatfuel works — until it doesn't. Here's what teams gain when they bring their conversations, contacts, and AI playbooks to UptoNova, and how the 30-second import works.

Start free · Import your Chatfuel data in 30s → See the full comparison

Chatfuel

Starts at $69/mo · https://chatfuel.com

"GPT-class AI agent for IG / WhatsApp / TikTok / web with built-in catalog + booking."

Pain points

×Price jumped from $20 to $69/mo in 2026 — high SMB churn risk.
×AI usage limits inside the flat plan are not transparent.
×WhatsApp Business API conversations charged on top by Meta.

UptoNova

Starts at $49/mo · flat, no per-resolution fee

"AI sales agent + omnichannel inbox + auto-filling CRM, flat pricing."

What you gain

✓WhatsApp Groups — Listen + reply inside WhatsApp Groups, not just 1-to-1 DMs.
✓WhatsApp Calling — Inbound + outbound WhatsApp Business voice calls.
✓Telegram — Telegram bot ingest + send.
✓Telegram Channels — Broadcast and listen inside Telegram Channels.
✓Voice (RealtimeKit) — Real-time voice rooms for sales calls + support.
✓Refuses to invent prices — AI quotes ONLY catalog prices; never makes one up.

Pricing

Less per month. More per dollar.

Chatfuel lowest tier

$69/mo

USD · before per-message, per-contact, or AI add-on fees

UptoNova starter

$49/mo

Flat · AI agent included · no per-resolution fee

Most teams switching from Chatfuel reduce their monthly messaging spend within the first billing cycle. Exact savings depend on your seat count + AI usage.

Migration

3 steps. ~30 seconds. Reversible.

Connect

Paste your Chatfuel API token, or drag your export CSV. We auto-detect contacts, tags, custom fields and last-message timestamps.

Preview

See a 25-row sample before anything writes. Override any field mapping. Rollback is one click for 24 hours after import.

Live in your inbox

Contacts, conversations and tags land in UptoNova. Hook up WhatsApp / IG / TG / Web, point your number, done.

Start the import wizard →

Feature by feature

Where UptoNova pulls ahead

Feature	Chatfuel	UptoNova
WhatsApp Groups Listen + reply inside WhatsApp Groups, not just 1-to-1 DMs.	×	✓
WhatsApp Calling Inbound + outbound WhatsApp Business voice calls.	×	✓
Telegram Telegram bot ingest + send.	×	✓
Telegram Channels Broadcast and listen inside Telegram Channels.	×	✓
Voice (RealtimeKit) Real-time voice rooms for sales calls + support.	×	✓
Refuses to invent prices AI quotes ONLY catalog prices; never makes one up.	×	✓
AI image search across catalog Customer sends a photo; AI matches the closest product.	×	✓
Per-tenant model routing Switch Flash-Lite / Flash / Pro per tenant or use case.	×	✓
AI sales coach for human agents Live whispers to agents during human-handled conversations.	×	✓
Auto-summarize long threads AI condenses long threads for handoff.	×	✓
SLA tracking Track first response + resolution SLAs per ticket.	×	✓
Round-robin Round-robin assignment within a team.	×	✓
Skill-based routing Route by required skill tags.	×	✓
Queue overflow Hand off to backup queue when SLA at risk.	×	✓
Agent capacity limits Cap concurrent conversations per agent.	×	✓
Multi-team Multiple teams in one tenant with isolation.	×	✓
AI cost dashboard Per-tenant token/$ spend by model + cache hits.	×	✓
Cost-per-resolution Cost per resolved conversation surfaced in the UI.	×	✓
Freemium A genuinely free tier (not just a trial).	×	✓

Comparison reflects Chatfuel's publicly listed plans + UptoNova's shipping product. Sources documented in our public competitor battle plan.