Wati works — until it doesn't. Here's what teams gain when they bring their conversations, contacts, and AI playbooks to UptoNova, and how the 30-second import works.
"Affordable WhatsApp Business API platform with team inbox + broadcasts."
Pain points
"AI sales agent + omnichannel inbox + auto-filling CRM, flat pricing."
What you gain
Pricing
Wati lowest tier
$59/mo
USD · before per-message, per-contact, or AI add-on fees
UptoNova starter
$49/mo
Flat · AI agent included · no per-resolution fee
Most teams switching from Wati reduce their monthly messaging spend within the first billing cycle. Exact savings depend on your seat count + AI usage.
Migration
Paste your Wati API token, or drag your export CSV. We auto-detect contacts, tags, custom fields and last-message timestamps.
See a 25-row sample before anything writes. Override any field mapping. Rollback is one click for 24 hours after import.
Contacts, conversations and tags land in UptoNova. Hook up WhatsApp / IG / TG / Web, point your number, done.
Feature by feature
| Feature | Wati | UptoNova |
|---|---|---|
|
WhatsApp Groups
Listen + reply inside WhatsApp Groups, not just 1-to-1 DMs.
|
× | ✓ |
|
Facebook Messenger
Page-scoped Messenger DMs in the unified inbox.
|
× | ✓ |
|
Telegram
Telegram bot ingest + send.
|
× | ✓ |
|
Telegram Channels
Broadcast and listen inside Telegram Channels.
|
× | ✓ |
|
Refuses to invent prices
AI quotes ONLY catalog prices; never makes one up.
|
× | ✓ |
|
AI image search across catalog
Customer sends a photo; AI matches the closest product.
|
× | ✓ |
|
Per-tenant model routing
Switch Flash-Lite / Flash / Pro per tenant or use case.
|
× | ✓ |
|
AI sales coach for human agents
Live whispers to agents during human-handled conversations.
|
× | ✓ |
|
Auto-summarize long threads
AI condenses long threads for handoff.
|
× | ✓ |
|
Kanban pipeline
Drag-and-drop deals across stages.
|
× | ✓ |
|
Deals
Track a deal with amount + stage + owner.
|
× | ✓ |
|
Lifecycle stages
Lead/qualified/opportunity/customer stages.
|
× | ✓ |
|
Skill-based routing
Route by required skill tags.
|
× | ✓ |
|
Queue overflow
Hand off to backup queue when SLA at risk.
|
× | ✓ |
|
Agent capacity limits
Cap concurrent conversations per agent.
|
× | ✓ |
|
Multi-team
Multiple teams in one tenant with isolation.
|
× | ✓ |
|
AI cost dashboard
Per-tenant token/$ spend by model + cache hits.
|
× | ✓ |
|
Cost-per-resolution
Cost per resolved conversation surfaced in the UI.
|
× | ✓ |
|
Flat plan
Single flat subscription with no per-event surprise.
|
× | ✓ |
|
Freemium
A genuinely free tier (not just a trial).
|
× | ✓ |
Comparison reflects Wati's publicly listed plans + UptoNova's shipping product. Sources documented in our public competitor battle plan.
Start free. Import your Wati data. Roll back any time in 24 hours.
Import from Wati →