Switching from Respond.io to UptoNova

Respond.io works — until it doesn't. Here's what teams gain when they bring their conversations, contacts, and AI playbooks to UptoNova, and how the 30-second import works.

Start free · Import your Respond.io data in 30s → See the full comparison

Respond.io

Starts at $99/mo · https://respond.io

"AI-powered omnichannel inbox + lead management for sales-led teams."

Pain points

×MAC-based pricing trap — bill compounds with Monthly Active Contacts.
×Cannot edit / delete sent messages.
×Missing pipeline / CRM deal tracking.

UptoNova

Starts at $49/mo · flat, no per-resolution fee

"AI sales agent + omnichannel inbox + auto-filling CRM, flat pricing."

What you gain

✓WhatsApp Groups — Listen + reply inside WhatsApp Groups, not just 1-to-1 DMs.
✓Telegram Channels — Broadcast and listen inside Telegram Channels.
✓AI image search across catalog — Customer sends a photo; AI matches the closest product.
✓Per-tenant model routing — Switch Flash-Lite / Flash / Pro per tenant or use case.
✓AI cost dashboard — Per-tenant token/$ spend by model + cache hits.
✓Flat plan — Single flat subscription with no per-event surprise.

Pricing

Less per month. More per dollar.

Respond.io lowest tier

$99/mo

USD · before per-message, per-contact, or AI add-on fees

UptoNova starter

$49/mo

Flat · AI agent included · no per-resolution fee

Most teams switching from Respond.io reduce their monthly messaging spend within the first billing cycle. Exact savings depend on your seat count + AI usage.

Migration

3 steps. ~30 seconds. Reversible.

Connect

Paste your Respond.io API token, or drag your export CSV. We auto-detect contacts, tags, custom fields and last-message timestamps.

Preview

See a 25-row sample before anything writes. Override any field mapping. Rollback is one click for 24 hours after import.

Live in your inbox

Contacts, conversations and tags land in UptoNova. Hook up WhatsApp / IG / TG / Web, point your number, done.

Start the import wizard →

Feature by feature

Where UptoNova pulls ahead

Feature	Respond.io	UptoNova
WhatsApp Groups Listen + reply inside WhatsApp Groups, not just 1-to-1 DMs.	×	✓
Telegram Channels Broadcast and listen inside Telegram Channels.	×	✓
AI image search across catalog Customer sends a photo; AI matches the closest product.	×	✓
Per-tenant model routing Switch Flash-Lite / Flash / Pro per tenant or use case.	×	✓
AI cost dashboard Per-tenant token/$ spend by model + cache hits.	×	✓
Flat plan Single flat subscription with no per-event surprise.	×	✓
Freemium A genuinely free tier (not just a trial).	×	✓

Comparison reflects Respond.io's publicly listed plans + UptoNova's shipping product. Sources documented in our public competitor battle plan.